Stop with the GRATITUDE PLATITUDES
Leaders - 🛑 Stop with the GRATITUDE PLATITUDES 🛑
“Thanks for everything.”
“Appreciate your hard work.”
“You’re the best.”
Here’s what to do instead. 👇
Use my AFFIRMATION FORMULA.
Be specific. What specifically did the do well? How did it affect you/the team/the customer.
Be sincere. When you’re specific you’re more than half way to being sincere.
Good words of affirmation should look like this:
Thanks for [specific behavior] it [affect the behavior had on you / the team / the company].
Why go to the trouble? This kind of feedback increases employee morale and helps employees to know the specific things they are doing well (so they can repeat them! ☺️ ).
