Stop with the GRATITUDE PLATITUDES

Written By Helena Dias
two people hugging and other clapping on the background

Leaders - 🛑  Stop with the GRATITUDE PLATITUDES 🛑

“Thanks for everything.”

“Appreciate your hard work.”

“You’re the best.”

Here’s what to do instead. 👇

Use my AFFIRMATION FORMULA.

  1. Be specific. What specifically did the do well? How did it affect you/the team/the customer.

  2. Be sincere. When you’re specific you’re more than half way to being sincere.

Good words of affirmation should look like this:

Thanks for [specific behavior] it [affect the behavior had on you / the team / the company].

Why go to the trouble? This kind of feedback increases employee morale and helps employees to know the specific things they are doing well (so they can repeat them! â˜ș ).

Helena Dias
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