If you get the culture right...

If you get the culture right most other stuff will take care of itself

—Tony Hsieh, Zapos

Said another way —

A healthy culture covers a multitude of sins.

Ever made a minor communication error and found that it blew up in a major way?

-People assumed the worst.

-Instead of coming to the source, there was gossip and hurt feelings.

This may indicate that your culture needs a tune-up.

When we have a healthy culture filled with the right systems in place, little fires are extinguished quickly.

-People assume the good.

-Much needed clarifications happen frequently.